iOS Developer Program Renewal

I had applied for the yearly renewal of my iOS developer program for which my company had registered last year. Since there is no iTunes App Store in India I had to apply in the old fashioned way i.e. take a print out of the purchase PDF form, fill it up and then FAX it to Apple. Last year this approach had taken nearly 1 month of time and I was expecting that at the time of renewal I would have to go through the same loop all over again. After sending the FAX I waited for nearly a week with no response from Apple in any form. Fearing that my FAX’d purchase form might have been misplaced I sent a mail to Apple’s customer support. In the back of my mind I had envisioned that it would take Apple’s customer support another week or so to give me a response back. But I was pleasantly surprised when I received a response within 24 hours from them. They asked me send me a scanned copy of my purchase form and they assured me that they would do the rest. I sent them a scanned copy and within 48 hours my iOS developer program membership stood renewed!

I think this was a very good experience with the Apple’s customer support. With this kind of fast response I think my company will keep developing applications for the iOS platform for quite some time to come. Way to go Apple!

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